Outage in Philips HealthSuite Digital Platform
Vault Broker Disruption - US-East - Production
Resolved MinorIncident Report
2026‑01‑29 04:01 (ET)
Our team identified and began monitoring a service disruption affecting the Vault Broker service in the US‑East Production region. The appropriate teams were engaged and immediately began investigating and working toward remediation.
2026‑01‑29 05:17 (ET)
Our Infrastructure team continues active investigation. We have identified a backend connectivity issue and are working to restore normal service operations. This issue is being treated as a priority, and we will provide the next update as soon as meaningful progress is made.
2026‑01‑29 05:54 (ET)
Service has been fully restored and is now operating normally.
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 01/29/2026 02:07PM
2026‑01‑29 04:01 (ET)
Our team identified and began monitoring a service disruption affecting the Vault Broker service in the US‑East Production region. The appropriate teams were engaged and immediately began investigating and working toward remediation.
2026‑01‑29 05:17 (ET)
Our Infrastructure team continues active investigation. We have identified a backend connectivity issue and are working to restore normal service operations. This issue is being treated as a priority, and we will provide the next update as soon as meaningful progress is made.
2026‑01‑29 05:54 (ET)
Service has been fully restored and is now operating normally.
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