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Outage in Philips HealthSuite Digital Platform

PRS Application Launch Failures

Resolved Major
April 19, 2026 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

Incident Report

The issue causing PRS applications to not launch has been identified and is in the process of being resolved.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 04/19/2026 10:40AM

This issue has been resolved

IDENTIFIED about 12 hours ago - at 04/19/2026 08:36AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 13 hours ago - at 04/19/2026 08:35AM

The issue causing PRS applications to not launch has been identified and is in the process of being resolved.

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