Outage in Philips HealthSuite Digital Platform
HSDP ConnectIOT Concentrator Service is Returning Intermittent Failures in EU-West Prod
Resolved MinorIncident Report
- HSDP ConnectIOT Concentrator Service is experiencing intermittent failures
- Start time of the outage: 9:14PM UTC
- Engineering teams are investigating the issue to determine the source of the issue
- There is no ETR at this time. Additional updates will be posted as soon as they become available.
Components affected
Philips HealthSuite Digital Platform EU-West Production ConcentratorTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/10/2026 10:54PM
The service experienced a temporary internal server error (5xx), which caused brief request failures. The service is now up and running.
INVESTIGATING
2 months ago - at 02/10/2026 10:19PM
- HSDP ConnectIOT Concentrator Service is experiencing intermittent failures
- Start time of the outage: 9:14PM UTC
- Engineering teams are investigating the issue to determine the source of the issue
- There is no ETR at this time. Additional updates will be posted as soon as they become available.
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