Outage in Philo
Error during playback: PF-1.5 on Android and FireTV Platforms running older app versions
Resolved Minor
July 01, 2024 - Started over 1 year ago
- Lasted about 4 hours
Incident Report
Our engineers identified an issue with playback on Android and FireTV devices running older app versions resulting in an error code PF-1.5. To resolve this issue, please update to the most recent app version by checking for updates or by uninstalling and reinstalling the app.
Components affected
Philo Video
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Latest Updates ( sorted recent to last )
IDENTIFIED
over 1 year ago - at 07/01/2024 10:25PM
Our engineers identified an issue with playback on Android and FireTV devices running older app versions resulting in an error code PF-1.5. To resolve this issue, please update to the most recent app version by checking for updates or by uninstalling and reinstalling the app.
MONITORING
over 1 year ago - at 07/02/2024 01:11AM
We implemented a fix and are currently monitoring the result.
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