Outage in Philo

Error during playback: PF-1.5 on Android and FireTV Platforms running older app versions

Resolved Minor
July 01, 2024 - Started 3 months ago - Lasted about 4 hours

IsDown continuously monitors the Philo status page and multiple sources to provide up-to-date information. Check back with us for the latest Philo uptime status.

Outage Details

Our engineers identified an issue with playback on Android and FireTV devices running older app versions resulting in an error code PF-1.5. To resolve this issue, please update to the most recent app version by checking for updates or by uninstalling and reinstalling the app.
Components affected
Philo Video
Latest Updates ( sorted recent to last )
IDENTIFIED 3 months ago - at 07/01/2024 10:25PM

Our engineers identified an issue with playback on Android and FireTV devices running older app versions resulting in an error code PF-1.5. To resolve this issue, please update to the most recent app version by checking for updates or by uninstalling and reinstalling the app.

MONITORING 3 months ago - at 07/02/2024 01:11AM

We implemented a fix and are currently monitoring the result.

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