Outage in Phrase

Performance disruption of all Phrase Strings (EU) components

Resolved Major
January 12, 2023 - Started almost 3 years ago - Lasted 43 minutes
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Phrase Translation Center Phrase API Phrase In-Context Editor Phrase Ordering Phrase E-Mail Delivery Phrase OTA Phrase Bitbucket Sync Phrase GitLab Sync

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/12/2023 04:04PM

This incident has been resolved. All components are fully operable.

MONITORING almost 3 years ago - at 01/12/2023 03:59PM

A fix has been implemented and we are monitoring the results

IDENTIFIED almost 3 years ago - at 01/12/2023 03:54PM

The functionality of most components has been restored. We are working on a fix for the remaining components.

IDENTIFIED almost 3 years ago - at 01/12/2023 03:31PM

The issue has been identified and we're working on fixing it.

INVESTIGATING almost 3 years ago - at 01/12/2023 03:26PM

We are currently investigating this issue.

Latest Phrase outages

Degraded Performance of Phrase (US) components between October 20, 09:11 PM CET - 11 days ago
Degraded Performance of Phrase Orchestrator (EU & US) Workflow Engine component between October 10, 10:10 AM CEST and October 10, 01:00 PM CEST - 21 days ago
Performance Disruption of Phrase TMS (EU and US) CAT Web Editor Component - about 1 month ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component - 2 months ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component between August 12, 2025 05:45 PM CEST and August 13, 2025 07:38 PM CEST - 3 months ago

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