Outage in Phrase

Performance degradation

Resolved Minor
May 21, 2023 - Started over 2 years ago - Lasted 44 minutes
Official incident page

Incident Report

We're seeing issues with database performance. We've already identified the root cause and are working on resolving it.
Components affected
Phrase GitLab Sync Phrase Translation Center Phrase API Phrase In-Context Editor Phrase Ordering Phrase E-Mail Delivery Phrase Bitbucket Sync

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/21/2023 05:19AM

The underlying issue was resolved and all systems are back to normal. We're still monitoring performance closely.

IDENTIFIED over 2 years ago - at 05/21/2023 04:45AM

We're seeing issues with database performance. We've already identified the root cause and are working on resolving it.

Latest Phrase outages

Degraded Performance of Phrase (US) components between October 20, 09:11 PM CET - 10 days ago
Degraded Performance of Phrase Orchestrator (EU & US) Workflow Engine component between October 10, 10:10 AM CEST and October 10, 01:00 PM CEST - 20 days ago
Performance Disruption of Phrase TMS (EU and US) CAT Web Editor Component - about 1 month ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component - 2 months ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component between August 12, 2025 05:45 PM CEST and August 13, 2025 07:38 PM CEST - 3 months ago

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