Outage in Phrase

Degraded Performance of Most of Phrase Strings (EU) Components

Resolved Minor

March 12, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We're currently experiencing a large spike in jobs and have currently paused job processing as a result. We are investigating the cause.

Components affected

Phrase Translation Center Phrase API Phrase In-Context Editor Phrase Ordering Phrase E-Mail Delivery Phrase Bitbucket Sync Phrase GitLab Sync

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 03/12/2024 03:55PM

This incident has been resolved.

IDENTIFIED about 2 years ago - at 03/12/2024 03:21PM

The engineering team keeps working towards fully restoring functionality of the system.

IDENTIFIED about 2 years ago - at 03/12/2024 02:23PM

The engineering team has identified the cause of the issue and is working on fully restoring functionality of the system.

INVESTIGATING about 2 years ago - at 03/12/2024 01:50PM

We're currently experiencing a large spike in jobs and have currently paused job processing as a result. We are investigating the cause.

Latest Phrase outages

Degraded Performance of Phrase Orchestrator (EU) Workflow Engine between February 05, 05:38 PM CEST and February 05, 08:13 PM CEST - 3 months ago

Performance Disruption of Phrase TMS CAT Web Editor and Project Management (EU) on January 29, 2026 5 PM CEST - 3 months ago

Performance Disruption of Phrase TMS (EU) Project Management component between January 27, 2026, 10 AM UTC and - 4 months ago

Performance Disruption of Phrase Portal (EU) between January 15, 2026, 05:52 PM CEST and 07:15 PM CEST - 4 months ago

Degraded Performance of Phrase Orchestrator (US) Workflow Engine - 4 months ago

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