Outage in Phrase

Degraded Performance of Phrase Strings (EU) components from October 30, 2024 12:00 PM CEST

Resolved Minor
October 30, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a performance disruption causing delays in the Phrase Strings (EU) components. The engineers are working on identifying the cause of the issue. We apologize for the inconvenience.
Components affected
Phrase Translation Center Phrase In-Context Editor Phrase Ordering Phrase E-Mail Delivery Phrase GitLab Sync Phrase API

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/30/2024 05:04PM

This incident has been resolved.

MONITORING about 1 year ago - at 10/30/2024 04:32PM

We have identified an issue with processing background jobs taking longer than expected. The root cause has been resolved and jobs are being processed again. We're monitoring that all jobs are running correctly.

INVESTIGATING about 1 year ago - at 10/30/2024 03:58PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 10/30/2024 03:56PM

We are currently experiencing a performance disruption causing delays in the Phrase Strings (EU) components. The engineers are working on identifying the cause of the issue. We apologize for the inconvenience.

Latest Phrase outages

Degraded Performance of Phrase (US) components between October 20, 09:11 PM CET - 10 days ago
Degraded Performance of Phrase Orchestrator (EU & US) Workflow Engine component between October 10, 10:10 AM CEST and October 10, 01:00 PM CEST - 20 days ago
Performance Disruption of Phrase TMS (EU and US) CAT Web Editor Component - about 1 month ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component - 2 months ago
Degraded Performance of Phrase Orchestrator (EU) Workflow Engine component between August 12, 2025 05:45 PM CEST and August 13, 2025 07:38 PM CEST - 3 months ago

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