Outage in Phreesia
Appointment Import Issues on Zone 5
Resolved MinorIncident Report
Summary AI Generated
Phreesia's Zone 5 Dashboard experienced a 5.6-hour incident where appointment imports were sporadically failing, primarily affecting future-date appointments. Engineering restored normal functionality shortly after the issue was identified and reprocessed all affected appointments to ensure accurate appointment lists.
We are currently investigating an issue affecting the Zone 5 Dashboard that is sporadically preventing appointments from being created as expected. While the issue is primarily limited to future-date appointments, we are continuing to assess the full scope of impact.
Our Engineering team is working to restore normal functionality as quickly as possible.
We will provide updates as more information becomes available.
Components affected
Phreesia Import FunctionsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/07/2026 06:46PM
The issue affecting appointment creation in the Zone 5 Dashboard has been resolved.
Shortly after the issue was identified earlier this morning, our Engineering team restored normal functionality. We also reprocessed all appointments that were not initially created to ensure accurate and up-to-date appointment lists in the Dashboard.
We apologize for any inconvenience and appreciate your patience.
INVESTIGATING
11 days ago - at 07/07/2026 01:14PM
We are currently investigating an issue affecting the Zone 5 Dashboard that is sporadically preventing appointments from being created as expected. While the issue is primarily limited to future-date appointments, we are continuing to assess the full scope of impact.
Our Engineering team is working to restore normal functionality as quickly as possible.
We will provide updates as more information becomes available.
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