Outage in Piano Software
Piano Revenue Recognition Report Issue
Resolved MinorIncident Report
Our developers are currently investigating the issue of the revenue recognition report throwing errors when trying to be pulled from the dashboard or via API. We will continue to update this page as our developers progress in the investigation.
Components affected
Piano Software Other
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 08/15/2024 04:18PM
This incident has been resolved.
MONITORING
about 1 year ago - at 08/14/2024 05:16PM
Our devs have implemented a fix and we are monitoring the performance
IDENTIFIED
about 1 year ago - at 08/12/2024 10:27PM
Our devs have identified the issue and are working on a fix currently. Some of the reports generated within the download center a few days back can be used as a temporary solution
INVESTIGATING
about 1 year ago - at 08/12/2024 07:27PM
Our developers are currently investigating the issue of the revenue recognition report throwing errors when trying to be pulled from the dashboard or via API. We will continue to update this page as our developers progress in the investigation.
Latest Piano Software outages
Sandbox unavailable - 1 day ago
[Piano Analytics] Issue on Data Query 3 - 11 days ago
Partial Access Check Outage - 28 days ago
[Piano Analytics] Delay in real-time data - about 1 month ago
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