Outage in Piano Software
Login captcha feature not working correctly
Resolved MinorIncident Report
We've received some complaints that end users are unable to pass the CAPTCHA verification. Our development team is currently looking into the issue.
Components affected
Piano Software Asia - id-ap.piano.io Piano Software Australia - id-au.piano.io Piano Software US - id.piano.io Piano Software EU - id.piano.ioTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 03/19/2026 04:45PM
The incident has been resolved.
MONITORING
27 days ago - at 03/19/2026 03:40PM
We have successfully implemented a fix for the CAPTCHA issue.
We're actively monitoring the system.
IDENTIFIED
27 days ago - at 03/19/2026 03:37PM
We have identified the issue, and our team is actively working on a fix.
We'll keep you updated on our progress.
INVESTIGATING
27 days ago - at 03/19/2026 03:14PM
We've received some complaints that end users are unable to pass the CAPTCHA verification. Our development team is currently looking into the issue.
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