Outage in Piano Software
Piano Sandbox - Composer currently not working
Resolved MinorIncident Report
We are currently experiencing an issue with Composer in our sandbox environment; the Composer module and experiences fail to load.
Our team has identified the root cause and is actively working to resolve the issue.
We will provide updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 05/07/2026 06:28AM
This incident has been resolved.
MONITORING
1 day ago - at 05/06/2026 01:44PM
We are continuing to monitor for any further issues.
MONITORING
1 day ago - at 05/06/2026 01:43PM
The team has deployed a fix, and the issue has been resolved. Experiences are executing, and the Composer module is working normally.
We will continue monitoring the remediation.
IDENTIFIED
1 day ago - at 05/06/2026 01:17PM
We are currently experiencing an issue with Composer in our sandbox environment; the Composer module and experiences fail to load.
Our team has identified the root cause and is actively working to resolve the issue.
We will provide updates as more information becomes available.
Latest Piano Software outages
Composer waterfall issues on US environment. - 10 days ago
Elevated server latency in Composer execution - 14 days ago
[Activation] Composer segmentation issues (EU region) - 23 days ago
[Activation] Composer segmentation issues (EU region) - 24 days ago
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