Outage in Piano Software
[Activation] Publisher Dashboard Degraded Performance (AP region)
Resolved MinorIncident Report
We are currently experiencing degraded performance across the Publisher Dashboard in the AP environment, with data taking up to 3 hours longer than usual to reflect recent changes. This may affect any section of the Dashboard — including user search, reporting, and other data views. Our engineering team has identified the underlying cause and is actively working on a resolution. We will provide updates as the situation progresses.
Components affected
Piano Software Publisher Dashboard - Asia - https://dashboard-ap.piano.ioTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 05/16/2026 07:16AM
This incident has been resolved.
IDENTIFIED
1 day ago - at 05/15/2026 08:03AM
We are currently experiencing degraded performance across the Publisher Dashboard in the AP environment, with data taking up to 3 hours longer than usual to reflect recent changes. This may affect any section of the Dashboard — including user search, reporting, and other data views. Our engineering team has identified the underlying cause and is actively working on a resolution. We will provide updates as the situation progresses.
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