Outage in Piano Software
Delay in Payment Renewals
Resolved Minor
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Outage Details
Components affected
Piano Software OtherLatest Updates ( sorted recent to last )
The issue has been resolved. All the renewal payments were processed before end of day and the delay did not result into any temporary or permanent loss of access.
The renewal scheduler issue has been fixed by our devs. The payment renewals have started picking up and should be fully functional in a few hours. We will update the status here accordingly.
Our developers have identified the cause of delays in subscription payment renewals. The fix will be implemented as soon as possible and the status will be updated accordingly.
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