Outage in Pineapple Network
400 St Kilda Road, Melbourne
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
Damaged devices have been replaced, and services are back online.
The water leak has been resolved, however damage has occurred to network equipment. DGtek field engineers have been dispatched to repair or replace the damaged equipment.
A water leak in the building has caused a loss of power to network equipment within the building. Building management is currently working to resolve the water leak. Further updates to be provided as the come to us.
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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