Outage in Pineapple Network
2-4 Yarra Street, Geelong
Resolved Major
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Outage Details
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A faulty UPS caused a loss of power to network devices. UPS has been bypassed and services have been restored.
DGtek field technicians have been scheduled to investigate further. The building manager has requested attendance Tuesday morning.
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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