Outage in Pineapple Network

33 City Road, Southbank

Resolved Minor
April 22, 2025 - Started 10 days ago - Lasted 1 day
Official incident page

Need to monitor Pineapple Network outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pineapple Network, and never miss an outage again.
Start Free Trial

Outage Details

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 04/22/2025 11:46PM

This incident has been resolved.

MONITORING 10 days ago - at 04/22/2025 12:21AM

A power issue caused a loss of connection at site. Power has been restored, and DGtek Network engineers will continue to monitor.

INVESTIGATING 10 days ago - at 04/22/2025 12:01AM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Latest Pineapple Network outages

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook