Outage in Pineapple Network

432 St Kilda Road, St Kilda

Resolved Minor
May 29, 2025 - Started 9 days ago - Lasted 30 minutes
Official incident page

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Outage Details

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 05/29/2025 02:46AM

A power issue in the building caused a loss of connectivity. Power has been restored, and services are back online.

INVESTIGATING 9 days ago - at 05/29/2025 02:35AM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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