Outage in Pineapple Network
12-14 Claremont Street, South Yarra
Resolved Minor
Need to monitor Pineapple Network outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pineapple Network, and never miss an outage again.
Start Free Trial
Outage Details
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 08/07/2025 07:37AM
The faulty device has been replaced and the services are back online.
IDENTIFIED
3 days ago - at 08/07/2025 06:56AM
Our field technician has arrived at the site and actively working to replace the faulty device.
IDENTIFIED
3 days ago - at 08/07/2025 06:13AM
The field technician has been dispatched to the site to replace the faulty device.
IDENTIFIED
3 days ago - at 08/07/2025 02:36AM
Engineers have identified that the level 14 device is faulty and this has caused disruption to some customer services. Engineers are now working to replace the faulty device.
IDENTIFIED
3 days ago - at 08/07/2025 12:40AM
Electrical maintenance within the building caused a loss of power to network devices at Level 14 in the building. Engineers are working with Building manager to restore the service.
INVESTIGATING
3 days ago - at 08/07/2025 12:35AM
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
Latest Pineapple Network outages
570 Lygon Street - about 10 hours ago
462 Elizabeth St, Melbourne - 3 days ago
88 Beaconsfield parade, Albert Park - 9 days ago
539 St Kilda Road, Melbourne - 9 days ago
88 Beaconsfield Parade, Albert Park - 13 days ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4400 services available
Integrations with
