Outage in Pineapple Network

YMCA College Squares, 570 Lygon St , Carlton 3053

Resolved Minor
September 04, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Need to monitor Pineapple Network outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/05/2025 08:06AM

Issue was fixed by turning ON the termination circuit at Level1 which is feeding common areas of all the levels.

IDENTIFIED about 2 months ago - at 09/05/2025 07:25AM

Tech team is onsite and found common areas of YMCA College Squares area in Level 6, 7 and Level 8 has no power causing network devices goes down

INVESTIGATING about 2 months ago - at 09/05/2025 06:10AM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

Latest Pineapple Network outages

1 Freshwater Place, 3006 - 4 days ago
12-14 Claremont Street - 15 days ago
12-14 Claremont Street - 15 days ago
2 Ballarat Road, 3011 - 18 days ago
Multiple Sites - 28 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook