Outage in Pineapple Network

570 Lygon Street, 3053

Resolved Minor
September 25, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/25/2025 07:23AM

Electrical maintenance within the building caused a loss of power to network devices. Power has been restored, and services are back online

INVESTIGATING about 1 month ago - at 09/25/2025 06:17AM

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.

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