100 Kavanagh Street,3006

The faulty device which was damaged due to water leakage has been replaced.

Due to a water leak on Level 7, the circuit breakers for both Level 5 and Level 10 have tripped and are currently exposed to water, rendering them non-operational. The device on Level 5 remains exposed to the water leak and will require replacement once the water leak has been fully rectified

Building Manager has organized a plumber for tomorrow(19th). Services at L4-L7 will be still impacted.

The devices at L5 & L10 have been affected with a water leakage. Technician is now working to replace the switches.

Field Technician has been dispatched to the site for further investigation

Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available.

We apologise for any inconvenience caused and are working to resolve issue as soon as possible.

If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.