Outage in Pineapple Network
Multiple Sites
Resolved MinorIncident Report
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/02/2026 09:21PM
Our engineers have rectified the issue that was causing the outage. All services have now been restored and are operating normally.
INVESTIGATING
8 days ago - at 03/02/2026 07:37PM
Engineers have been dispatched to the site and are expected to arrive by 7:00 AM. We will provide further updates once on-site assessment begins.
INVESTIGATING
8 days ago - at 03/02/2026 04:03PM
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
582 Lorimer Street
588 Lorimer Street
600 Lorimer Street
240-254 Kings Way
322-326 Coventry Street
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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