Outage in Pineapple Network
Multiple Sites
Resolved MinorIncident Report
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
81 Warrigal Road, 3194 Mentone
35 Childers Street, 3194 Mentone
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/19/2026 02:25AM
Area power outage has been resolved and all impacted services have recovered.
IDENTIFIED
14 days ago - at 07/18/2026 11:16PM
Engineers have identified that the interruption to the service is due to the ongoing power outage at the area/street.
INVESTIGATING
14 days ago - at 07/18/2026 10:52PM
Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available.
Sites Affected:
81 Warrigal Road, 3194 Mentone
35 Childers Street, 3194 Mentone
We apologise for any inconvenience caused and are working to resolve issue as soon as possible.
If you require further information relating to this incident, please e-mail us on support@pineapple.net.au or call 1300 857 501.
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