Outage in Ping Identity
PingOne DaVinci EU Service Degradation
Resolved Major
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Outage Details
Components affected
Ping Identity PingOne Risk Management - Europe (.eu) Ping Identity Subscriptions (Webhooks) - Europe (.eu) Ping Identity User Login API - Europe (.eu) Ping Identity Admin Login - Europe (.eu) Ping Identity User Login - Europe (.eu) Ping Identity MFA API - Europe (.eu) Ping Identity PingOne MFA - Europe (.eu)Latest Updates ( sorted recent to last )
A portion of user authentication attempts via PingOne DaVinci were failing with a 502 error. We have redirected EU traffic fully to the healthy datacenter while we continue to resolve the root-cause. There is currently no service impact.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
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