Outage in Ping Identity

P14E admin and directory authentication in EU

Resolved Major
May 02, 2023 - Started about 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Monitoring systems have detected an issue with P14E directory. The Site Reliability Engineering team has been notified and is currently working on the issue. We will update this message when the incident has been identified. Users may be unable to authenticate to Admin portal and SSO connected services in EU
Components affected
Ping Identity Directory Login - Europe (.eu) Ping Identity Directory API - Europe (.eu)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/02/2023 10:03AM

This incident has been resolved.

MONITORING about 2 years ago - at 05/02/2023 09:39AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 05/02/2023 09:17AM

Service is intermittent, engineers continue rectify issues.

IDENTIFIED about 2 years ago - at 05/02/2023 07:51AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 years ago - at 05/02/2023 05:47AM

Monitoring systems have detected an issue with P14E directory. The Site Reliability Engineering team has been notified and is currently working on the issue. We will update this message when the incident has been identified.

Users may be unable to authenticate to Admin portal and SSO connected services in EU

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