Outage in Ping Identity

PingID SDK Service Interruption

Resolved Minor
May 04, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

Monitoring systems have detected an increase in slow Twilio API response times. This is currently impacting the PingID SDK Service, for customers that use their own Twilio accounts. We are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/04/2023 05:54PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/04/2023 02:50PM

We see an improvement in the Twilio response time.
We will keep monitoring.

INVESTIGATING over 1 year ago - at 05/04/2023 02:30PM

Monitoring systems have detected an increase in slow Twilio API response times.
This is currently impacting the PingID SDK Service, for customers that use their own Twilio accounts.
We are investigating the issue.

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