Outage in Ping Identity
Certificate revocation incident
Resolved Minor
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Outage Details
Components affected
Ping Identity User Login - North America (.com) Ping Identity Administration Portal Ping Identity Logging and Subscription Service Ping Identity Directory API - Australia (.com.au) Ping Identity PingID Server - Australia (.com.au) Ping Identity SCIM Provisioning - Europe (.eu) Ping Identity MFA API - North America (.com) Ping Identity User Login API - North America (.com) Ping Identity PingID Authenticator - North America (.com) Ping Identity PingID Server - North America (.com) Ping Identity PingOne dock - North America (.com) Ping Identity Directory Login - Australia (.com.au) Ping Identity PingOne dock - Europe (.eu) Ping Identity Subscriptions (Webhooks) - North America (.com) Ping Identity Directory Login - Europe (.eu) Ping Identity Admin Login - Europe (.eu) Ping Identity PingOne dock - Australia (.com.au) Ping Identity Office365 Service - Europe (.eu) Ping Identity PingID SDK Server - Australia (.com.au) Ping Identity Office365 Service - North America (.com) Ping Identity PingID SDK Server - North America (.com) Ping Identity SCIM Provisioning - North America (.com) Ping Identity Notification Services Ping Identity SCIM Provisioning - Australia (.com.au) Ping Identity AD Connect & Routing Service Ping Identity Single Sign-on Ping Identity Office365 Service - Australia (.com.au) Ping Identity Admin Login - North America (.com) Ping Identity PingOne Risk Management - North America (.com) Ping Identity Directory API - North America (.com) Ping Identity PingID Authenticator - Europe (.eu) Ping Identity Admin Login - Asia Pacific (.asia) Ping Identity OAuth Configuration Service Ping Identity PingID Authenticator - Australia (.com.au) Ping Identity PingID Server - Europe (.eu) Ping Identity Email OTP Ping Identity Directory Login - North America (.com) Ping Identity PingID SDK Server - Europe (.eu) Ping Identity PingOne MFA - North America (.com) Ping Identity Directory API - Europe (.eu) Ping Identity PingID App Ping Identity Administration APILatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Certificates are being rotated in Production. This may trigger associated alerts automatically, such as "Admin Portal Service Interruption" these should close automatically as the certificate rotation completes. There is no customer action required. All certificate changes are to PingOne and PingID services, not customer configurations.
Due to a revocation incident by one of our certificate providers, over the next 12 hours, Ping will be renewing many of our certificates for various Ping products. This is advisory only, there is no expected action for customers to take.
We apologize if this causes any inconvenience.
Ref: https://www.digicert.com/support/certificate-revocation-incident
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