Outage in Ping Identity
PingID Authenticator Issues Detected
Resolved Minor
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Outage Details
Monitoring systems have detected an issue with the PingID Authenticator. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Components affected
Ping Identity PingID Authenticator - Europe (.eu)Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/22/2025 09:07AM
This incident has been resolved.
MONITORING
2 days ago - at 05/22/2025 07:50AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 days ago - at 05/22/2025 07:34AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 05/22/2025 07:24AM
Monitoring systems have detected an issue with the PingID Authenticator. The Site Reliability Engineering team has been notified and is currently working the issue. We will update this message when the incident has been identified. Automated monitoring systems will update affected components and will resolve operational status as systems recover.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
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