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Outage in Ping Identity

PingOne MFA service disruption

Resolved Major
April 22, 2026 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

PingOne MFA services in the Asia Pacific region experienced a major disruption lasting 1.3 hours, affecting both the MFA API and core MFA functionality. The incident was identified, mitigated with a fix, and fully resolved after a monitoring period.

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 04/22/2026 04:31PM

This incident has been resolved.

MONITORING about 2 months ago - at 04/22/2026 04:01PM

A fix has been implemented and we are monitoring post resolution

IDENTIFIED about 2 months ago - at 04/22/2026 04:01PM

We have identified the cause of the impact, and have begun working towards a mitigation

INVESTIGATING about 2 months ago - at 04/22/2026 03:16PM

We are currently investigating this issue.

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