Outage in Ping Identity
PingOne Service Interruption
Resolved MinorIncident Report
Summary AI Generated
Ping Identity's PingOne Service experienced a 2.3-hour interruption affecting the AD Connect & Routing Service, specifically impacting customers in the US region. The incident was detected by monitoring systems, identified by the response team, and resolved after implementing a fix. The service has been restored and is being monitored to ensure stability.
Monitoring systems have detected an issue with Ping Identity's PingOne Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Components affected
Ping Identity AD Connect & Routing ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/06/2026 07:16AM
This incident has been resolved.
MONITORING
4 days ago - at 05/06/2026 05:19AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 05/06/2026 05:05AM
We identified the issue and its impacting customers in the US region and are working toward a resolution.
INVESTIGATING
4 days ago - at 05/06/2026 05:02AM
Monitoring systems have detected an issue with Ping Identity's PingOne Service. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
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