Outage in Ping Identity
PingID AP Degraded performance
Resolved MinorIncident Report
Summary AI Generated
A third-party system issue caused degraded performance for Google Android push notifications in PingID, affecting users in the Asia Pacific region who experienced problems receiving push notifications to their Android devices. The incident impacted PingID Authenticator for Australia, PingOne MFA for Asia Pacific, and User Login services in the AP region for 6 hours. The third-party system was stabilized and the incident was resolved after monitoring confirmed error rates had subsided.
There is an issue with a third-party system supporting Google Android push notifications.
Some users in the AP region might experience issues with receiving push notifications to their Android devices.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Components affected
Ping Identity PingID Authenticator - Australia (.com.au) Ping Identity PingOne MFA - Asia Pacific (.asia) Ping Identity User Login - Asia Pacific (.asia)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 11 hours ago - at 06/11/2026 10:29AM
This incident has been resolved.
MONITORING
about 14 hours ago - at 06/11/2026 08:01AM
The third-party system has stabilized, and error rates have subsided.
We are actively monitoring the issues in the AP region.
IDENTIFIED
about 17 hours ago - at 06/11/2026 04:34AM
There is an issue with a third-party system supporting Google Android push notifications.
Some users in the AP region might experience issues with receiving push notifications to their Android devices.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Latest Ping Identity outages
PingOne Advanced Services Degraded - 28 days ago
PingOne Service Interruption - about 1 month ago
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