Outage in Ping Identity
PingOne Dock Intermittent High Response Time
Resolved MinorIncident Report
Summary AI Generated
PingOne Dock experienced intermittent high response times during login across North America, Europe, and Australia for approximately 1.1 hours. Ping Identity identified the cause and implemented a fix, then monitored for stability before confirming resolution.
Ping Identity has identified the cause of an issue impacting PingOne Dock. Our teams are implementing a fix.
Intermittent High Response Time Logging In to PingOne Dock.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Components affected
Ping Identity PingOne dock - Australia (.com.au) Ping Identity PingOne dock - Europe (.eu) Ping Identity PingOne dock - North America (.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/05/2026 09:17AM
This incident has been resolved.
If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.
MONITORING
8 days ago - at 08/05/2026 09:16AM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 08/05/2026 08:33AM
A fix has been implemented and we are monitoring closely to confirm recovery.
We will provide the next update in approximately 60 minutes or upon confirmation of resolution.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
IDENTIFIED
8 days ago - at 08/05/2026 08:16AM
Ping Identity has identified the cause of an issue impacting PingOne Dock. Our teams are implementing a fix.
Intermittent High Response Time Logging In to PingOne Dock.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
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