Outage in Ping Identity
Ping Protect US Increased Latency
Resolved MinorIncident Report
Summary AI Generated
**Ping Identity – Ping Protect US Increased Latency** PingOne Risk Management in North America experienced increased latency for approximately 2.2 hours, with Protect traffic delays of up to five seconds. Ping Identity identified the root cause and worked to implement a fix during the incident window. The incident was fully resolved on July 18, 2026.
Ping Identity has identified the cause of an issue impacting Protect in the US. Our teams are implementing a fix.
Impact: Currently there is at most a five second delay in Protect traffic.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Components affected
Ping Identity PingOne Risk Management - North America (.com)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 19 hours ago - at 07/18/2026 11:08PM
This incident has been resolved.
IDENTIFIED
about 20 hours ago - at 07/18/2026 10:06PM
We continue to work on a fix for the identified issue.
IDENTIFIED
about 21 hours ago - at 07/18/2026 09:03PM
Ping Identity has identified the cause of an issue impacting Protect in the US. Our teams are implementing a fix.
Impact: Currently there is at most a five second delay in Protect traffic.
We will provide the next update in approximately 60 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
Latest Ping Identity outages
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