Ping Identity's DaVinci Service in the US experienced service degradation for 10 minutes between 5:52 pm and 6:02 pm UTC on April 27, 2026. The technical team took active measures to restore the service, and the incident was fully resolved after 36 minutes of total monitoring and recovery time.
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This incident has been resolved.
We are continuing to monitor for any further issues.
Monitoring systems have detected service degradation with Ping Identity's DaVinci Service from 5:52 pm and 6:02pm UTC. The team took active measures to address the issue and now the service is restored. We will continue to monitor the situation and update the status accordingly.
For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
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