Outage in Ping Identity

PingOne Service Interruption

Resolved Minor

January 20, 2026 - Started about 4 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Monitoring systems have detected an issue with Ping Identity's PingOne Service in the us-west-2 region. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

Components affected

Ping Identity Admin Login - North America (.com) Ping Identity Subscriptions (Webhooks) - North America (.com) Ping Identity MFA API - North America (.com) Ping Identity PingOne MFA - North America (.com) Ping Identity PingOne Risk Management - North America (.com) Ping Identity User Login API - North America (.com) Ping Identity User Login - North America (.com)

Need to monitor Ping Identity outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED about 3 hours ago - at 01/20/2026 08:13AM

This incident has been resolved.

MONITORING about 4 hours ago - at 01/20/2026 07:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 4 hours ago - at 01/20/2026 07:02AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 4 hours ago - at 01/20/2026 07:01AM

Monitoring systems have detected an issue with Ping Identity's PingOne Service in the us-west-2 region. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified.

For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

Latest Ping Identity outages

PingOne and PingID Service Interruption - 13 days ago

Service degradation - about 2 months ago

Cloudflare Global Network Issue - 2 months ago

Some of the PingOne services has degraded performance in US-East-2 - 2 months ago

Missing location data during PingID authentication in EU West - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5420 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook