Outage in Ping Identity
PingID Service Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Ping Identity's PingID Service experienced a service degradation affecting the PingID Authenticator and PingID Server in the Europe region. The incident response team identified the issue and implemented a fix within 32 minutes. The service was restored and monitored to ensure full recovery.
Monitoring systems have identified a potential service degradation with Ping Identity's PingID Service. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the root cause has been determined. Automated monitoring will continue to track affected components and will update their operational status as recovery occurs.
For additional questions please contact Ping Identity Technical Support by opening a case through the Ping Customer Portal (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
Components affected
Ping Identity PingID Authenticator - Europe (.eu) Ping Identity PingID Server - Europe (.eu)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/27/2026 05:51AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/27/2026 05:38AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/27/2026 05:31AM
Monitoring systems have identified a potential service degradation with Ping Identity's PingID Service. The incident response team has been alerted and is actively investigating the matter. We will provide updates once the root cause has been determined. Automated monitoring will continue to track affected components and will update their operational status as recovery occurs.
For additional questions please contact Ping Identity Technical Support by opening a case through the Ping Customer Portal (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.
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