Outage in Ping Identity
PingID iOS app crashes affecting authentications
Resolved MinorIncident Report
Ping Identity has identified an issue in Google Firebase, a third-party service used by the PingID iOS app. Some users might experienced an unexpected app closure when opened the app or attempted authentication. The issue was not caused by a PingID deployment or Ping service disruption. The issue has been resolved by Google at 03:00am UTC.
Firebase issue in Github: https://github.com/firebase/firebase-ios-sdk/issues/16728#issuecomment-5884287771
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RESOLVED
2 days ago - at 09/29/2026 08:50AM
Ping Identity has identified an issue in Google Firebase, a third-party service used by the PingID iOS app. Some users might experienced an unexpected app closure when opened the app or attempted authentication. The issue was not caused by a PingID deployment or Ping service disruption. The issue has been resolved by Google at 03:00am UTC.
Firebase issue in Github: https://github.com/firebase/firebase-ios-sdk/issues/16728#issuecomment-5884287771
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