PingOne experienced a major 11-minute outage affecting all geographies, taking down virtually the entire platform including SSO, MFA, user authentication, admin portals, directory services, SCIM provisioning, and logging across North America, Europe, Asia Pacific, and Australia. Users were unable to log in, receiving "Network error communicating with endpoint" errors. The incident was resolved within 11 minutes of being identified.
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Ping Identity is aware of an issue impacting PingOne in all geographies. We are currently investigating.
We will provide the next update in approximately 30 minutes, or sooner as information becomes available.
For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
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