Outage in Pinpoint
Candidate Search Unavailable
Resolved MinorIncident Report
We're currently investigating an issue affecting the Candidate Search functionality. Users are experiencing errors with no results returned when attempting to search for candidates. This only affects the All Candidates page.
Our engineering team is actively working to identify the root cause and restore full service as quickly as possible. We’ll provide an update as soon as more information is available.
We apologise for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 06/26/2025 06:54PM
This incident has been resolved.
MONITORING
10 months ago - at 06/26/2025 04:40PM
We’ve deployed a fix for the candidate search issue and candidate search functionality has been restored. Our team is continuing to monitor the system closely.
IDENTIFIED
10 months ago - at 06/26/2025 03:21PM
We've identified the root cause of the Candidate Search issue and have a fix prepared. The patch will be deployed within the next 60 minutes.
We'll continue to monitor progress closely and provide an update once the fix is fully in place and search functionality is confirmed to be stable.
Thank you for your continued patience.
INVESTIGATING
10 months ago - at 06/26/2025 03:16PM
We're currently investigating an issue affecting the Candidate Search functionality. Users are experiencing errors with no results returned when attempting to search for candidates. This only affects the All Candidates page.
Our engineering team is actively working to identify the root cause and restore full service as quickly as possible. We’ll provide an update as soon as more information is available.
We apologise for the inconvenience and appreciate your patience.
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