Outage in Pinpoint

Service Unavailability

Resolved Major

February 12, 2026 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a full service outage. All requests are returning 503 errors. Our engineering team is actively investigating and working to restore service as quickly as possible.

Components affected

Pinpoint

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Latest Updates ( sorted recent to last )

RESOLVED 25 days ago - at 02/12/2026 03:02PM

The earlier service outage has been resolved. Our servers are back online and operating normally. We apologise for the
disruption and are taking steps to prevent this from recurring.

MONITORING 25 days ago - at 02/12/2026 02:46PM

Service has stabilised following the earlier outage. Our servers are back online and performing as expected. Our team will
continue to monitor the situation.

MONITORING 25 days ago - at 02/12/2026 02:26PM

Service has been mostly restored following an earlier outage. Some users may experience minor intermittent slowness. Our
team continues to monitor as we return to full normal operation.

IDENTIFIED 25 days ago - at 02/12/2026 02:18PM

We are continuing to recover from a service disruption that caused 503 errors. Additional servers have been brought back online and service is improving. Our engineering team is working to restore full capacity.

INVESTIGATING 25 days ago - at 02/12/2026 02:09PM

We are currently experiencing a major service disruption. Most requests are returning 503 errors, though limited service is available through a single server. Our engineering team is actively investigating and working to restore full capacity.

INVESTIGATING 25 days ago - at 02/12/2026 02:05PM

We are currently experiencing a full service outage. All requests are returning 503 errors. Our engineering team is actively investigating and working to restore service as quickly as possible.

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