Outage in Pinpoint
Production Service Disruption — Database Storage
Resolved MajorIncident Report
We are currently experiencing a service disruption caused by an issue with our primary database. While users are still able to log in and view data in Pinpoint, some actions that involve saving or updating information are temporarily unavailable.
Our team has identified the root cause and is actively working to restore full functionality.
We will provide further updates as the situation progresses.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 05/13/2026 07:04AM
This incident has been resolved.
INVESTIGATING
13 days ago - at 05/13/2026 06:29AM
We are currently experiencing a service disruption caused by an issue with our primary database. While users are still able to log in and view data in Pinpoint, some actions that involve saving or updating information are temporarily unavailable.
Our team has identified the root cause and is actively working to restore full functionality.
We will provide further updates as the situation progresses.
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