Outage in Pinpoint
Emails stuck in sending status
Resolved MinorIncident Report
We are currently investigating an issue affecting emails that are becoming stuck in a “Sending” status.
Our engineering team is aware of the issue and is actively investigating.
We’ll provide further updates as we learn more and work towards a resolution.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 09/01/2026 03:01PM
This incident has been resolved.
MONITORING
16 days ago - at 09/01/2026 10:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
16 days ago - at 09/01/2026 09:40AM
We have identified the issue - our engineering team is currently working on a fix and will provide a further update once this has been resolved.
INVESTIGATING
16 days ago - at 09/01/2026 08:20AM
We are currently investigating an issue affecting emails that are becoming stuck in a “Sending” status.
Our engineering team is aware of the issue and is actively investigating.
We’ll provide further updates as we learn more and work towards a resolution.
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