Outage in Pinpoint

Networking Issue

Resolved Major

August 09, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently experiencing an intermittent network issue due through our hosting provider, Digital Ocean. We are currently tracking the issue and will provide further updates as more become available. The issue can be tracked here: https://status.digitalocean.com/incidents/q4b09b022nmh

Need to monitor Pinpoint outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 08/09/2023 04:03PM

Our hosting provider has confirmed full resolution of the issue impacting network connectivity.

MONITORING over 2 years ago - at 08/09/2023 03:07PM

Our hosting provider has rolled out a fix and is monitoring to ensure stability.

IDENTIFIED over 2 years ago - at 08/09/2023 12:26PM

We have just seen a reoccurrence of the issue.

MONITORING over 2 years ago - at 08/09/2023 12:15PM

Our own monitoring systems inform us that we are no longer experiencing any network issues.

We are continuing to monitor the situation closely and will provide an update in due course.

IDENTIFIED over 2 years ago - at 08/09/2023 12:12PM

There is currently an ongoing networking issue affecting all of our hosting providers services. From our investigation we can see that this is preventing some requests from being made to and from the Pinpoint servers.

IDENTIFIED over 2 years ago - at 08/09/2023 11:40AM

We are currently experiencing an intermittent network issue due through our hosting provider, Digital Ocean. We are currently tracking the issue and will provide further updates as more become available.

The issue can be tracked here: https://status.digitalocean.com/incidents/q4b09b022nmh

Latest Pinpoint outages

Service Unavailability - 2 days ago

Investigating Missing Records - 3 months ago

Investigating Service Disruption - 3 months ago

Temporary Service Disruption - 7 months ago

Database Outage: Recovery in Progress, Data Backfill Required - 7 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook