Outage in Pipe17
Pipe17 UI is down
Resolved Minor
October 30, 2023 - Started over 1 year ago
Official incident page
Official incident page
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Outage Details
The UI component is down. The backend jobs have no known impact. We are actively investigating the root cause. Apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/30/2023 08:30PM
Pipe17 UI is now accessible. The Auth0 authentication service is back up and working as expected. All Pipe17 UI is now accessible. The incident is now resolved. If you have any questions, please reach out to us on support@pipe17.com Thanks!
INVESTIGATING
over 1 year ago - at 10/30/2023 08:19PM
Our authentication service provide Auth0 is down, leading to all auth requests failing. Pipe17 UI components are up and running but no users are authenticated due to "Internal Edge Error" response from Auth0. We are actively working with Auth0 to restore the service. Apologies for the inconvenience.
INVESTIGATING
over 1 year ago - at 10/30/2023 08:13PM
The UI component is down. The backend jobs have no known impact. We are actively investigating the root cause. Apologies for the inconvenience.
Latest Pipe17 outages
Order Routing Partial Outage impacting some customers - 4 months ago
Delayed order processing - about 1 year ago
Pipe17 Portal login failure for select users - over 1 year ago
Pipe17 Portal (UI) Outage - over 1 year ago
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