Outage in Pitney Bowes

Expedited Delivery Services - Incident - Initial Notification

Resolved Minor
September 15, 2025 - Started 3 days ago - Lasted 37 minutes
Official incident page

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Outage Details

We are currently experiencing technical issues with Credit Card Payment method in the PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services. Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 09/15/2025 02:59PM

We experienced a technical issue earlier today. At this time we see full functionality in the Expedited Delivery Services. We continue to closely monitor the situation.

INVESTIGATING 3 days ago - at 09/15/2025 02:34PM

We are currently experiencing technical issues with Credit Card Payment method in the PB Expedited Delivery Services PRODUCTION environment that may prevent you from using all features of the Expedited Delivery Services.

Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.

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