Outage in Pitney Bowes

UPS Service Disruption Observed for CreateShipment.

Resolved Major
October 17, 2025 - Started 3 days ago - Lasted 25 minutes
Official incident page

Incident Report

Failures are being observed for UPS carrier. There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment. Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Components affected
Pitney Bowes UPS

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/17/2025 09:53AM

UPS have resolved the issue and all services are functional now.

INVESTIGATING 3 days ago - at 10/17/2025 09:44AM

Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.

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