Outage in Pitney Bowes
AWS Service Outage causing slowness while users trying to login to Shipping360 platform
Resolved MajorIncident Report
Though the Pitney Bowes applications and services were up and running from about 5:00 AM EST however starting 9:00 AM EST, we are seeing increased latency. As per latest update from AWS, AWS technical teams are making several changes to mitigate the root cause of the outage earlier, we may observe latency problems across the AWS platform.
Components affected
Pitney Bowes PitneyShip & PitneyShip Pro USATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/21/2025 03:32AM
All the applications are up and running. We continue to keep monitoring.
INVESTIGATING
6 months ago - at 10/20/2025 03:49PM
Shipping360 Login service is seeing improvements now. We continue to work with AWS team and closely monitoring.
INVESTIGATING
6 months ago - at 10/20/2025 02:24PM
Though the Pitney Bowes applications and services were up and running from about 5:00 AM EST however starting 9:00 AM EST, we are seeing increased latency. As per latest update from AWS, AWS technical teams are making several changes to mitigate the root cause of the outage earlier, we may observe latency problems across the AWS platform.
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