Outage in Pitney Bowes
Tracking Services Incident - Initial Notification
Resolved MajorIncident Report
We are currently experiencing technical issues with our PB Tracking Services PRODUCTION environment. There are issues in sending tracking events to you and also Tracking webhooks is impacted.
Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/20/2025 08:41PM
This incident has been resolved. AWS Errors have stopped and we are closely monitoring the results.
INVESTIGATING
6 months ago - at 10/20/2025 06:39PM
We are continuing to investigate this issue with AWS.
INVESTIGATING
6 months ago - at 10/20/2025 03:46PM
We are currently experiencing technical issues with our PB Tracking Services PRODUCTION environment. There are issues in sending tracking events to you and also Tracking webhooks is impacted.
Our Emergency Response Team is investigating to determine the full scope of the outage and will be working to restore the operation of the APIs. We will send you an update as quickly as possible.
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