Outage in Pitney Bowes
UPS Service Disruption Observed for CreateShipment.
Resolved MajorIncident Report
Summary AI Generated
UPS experienced service disruptions that caused failures with Pitney Bowes' CreateShipment functionality for UPS carrier services. The issue originated from UPS carrier-side errors rather than Pitney Bowes systems, affecting users' ability to create shipments through the UPS integration. The disruption lasted 51 minutes and was resolved after Pitney Bowes teams worked with UPS to restore full service functionality.
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Components affected
Pitney Bowes UPSTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/15/2026 05:55PM
UPS have resolved the issue and all services are functional now.
INVESTIGATING
about 1 month ago - at 03/15/2026 05:05PM
Failures are being observed for UPS carrier.
There is no ongoing issue with Pitney Bowes systems though the current carrier side errors might result in disruption of CreateShipment.
Pitney Bowes Teams are actively working with UPS and we will update as we make progress.
Latest Pitney Bowes outages
UPS Service Disruption Observed for CreateShipment. - 4 days ago
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